Paypal, Inc
Lost Three Seller Disputes in a Month Despite Delivery Proof

I have become the latest victim of PayPal. After reading people's horror stories for years, I suppose I had it coming. I sent and accepted over 1/2 million US dollars with them over 3 years, and then they wronged me three times in less than a month.

Episode 1: I sold something on eBay. I received the PayPal payment on a Wednesday and shipped the item on a Thursday to the eBay and PayPal confirmed address. On Friday the buyer's bank charged it back, saying it was an unauthorized charge. Even though I had signature proof that it was delivered to the confirmed address, PayPal refused to credit me any money.

Episode 2: Almost the same as above. I accepted a PayPal payment on a Thursday and shipped on a Friday. The day it was received, the buyer rescinded the charge, saying the item was never received. PayPal took the money from my account and refused to give it back, even though, once again, I had signature proof that it was delivered.

Episode 3: This was the last straw. I had a customer who had ordered from me for 4-5 years. He made a habit of making mistakes, installing things improperly, and breaking parts. (A LONG history of this.) His latest was a mistake of nearly $1400. We repaired the damage, and he paid and even sent an email telling us that he was very happy. He then disputed the charges with PayPal, who investigated and found in our favor. Then, a few weeks later, they took the money out of my account anyhow.

BEWARE OF PAYPAL! They will only enforce the terms of their service agreement that serve them best. If there is any way to harm you, they will do it!

Now, after they took money from me, they are trying to collect from me!

Ban PayPal! Find a better option!

Company: Paypal, Inc
Country: USA
State: California
City: San Jose
Address: 2211 N. 1st St
Phone: 8667758151

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