Bayou Fitness
Customer service headache - Customer service

Miscellaneous

After filling out an order form on their site I get an internal error asking me to run the form through "report filters" none of which can be found on the site.

I may not be a rocket scientist but if you cant find anything about an error in the help and FAQ files its probably not there. I check my transaction history to see if anything went through, low and behold a $403.00 USD charge pending.
The following day I call the company and get a generic "you must have typed you information wrong to get an error" so i confirmed that the transaction would not be processed, and placed the same order over the phone giving the rep a different E-mail to insure that i'll be notified about both transactions. I then today get an e-mail about the first transaction so I respond asking that it be canceled. Soon after i receive an e-mail just short of calling me an idiot from their customer/sales department. As far as i'm concerned this company and its halfasses customer/sales support can get bent. 3 dead end phone calls and 2 irritating e-mails later... I'll take my money to another company.


Company: Bayou Fitness
Country: USA
  <     >  

RELATED COMPLAINTS

Bayou Fitness
Money scam

Ready Debit
ReadyDebit Failed to Restrict Debit Card Account When Notified of Fraud

As Seen On TV Network
Ab-Rocket Trial, Over A Week & Order Still Not Processed, Can't Cancel. Holding onto my credit card information, Order "not in system" after 8 days, Not able to cancel

Ulta
Awful Customer Service - Phone/Online - HELP and SERVICE

Orbitz.com
Charged me for failed transaction

Xoom
Xoom.com transaction charged even after cancellation

Pnc Bank
Overdfat rip off

Craft Lite Cutter
Be careful when ordering, live person not available!

Penbrookproductions.com
Paid the original $ 175.00. Asked for a refund and received a confirmation 4/16/08, several e/mails later with no results.? California

Collections Etc
Collections Etc They purposely bill you several times when you use your credit card