Capital One
Refused Credit Increase and Insulted by Representative
- 03-25-2003
- 5
Capital One issued me a Kmart Capital One Mastercard two years ago and ever six months they have always giving me a credit increase on my card because I have always kept my account perfect. Well today 3-25-03 I was getting ready to take a trip and I called to see if I could get an increase and was told by a very rude person by the name of Bruce that I could not get one because that they changed their rules.
They never sent me a thing saying that. I ask to speak with someone else about this but was told if I had anything to say that I could talk to him that he was the only one that could help me. We both then had some words and he told me to stop begging and to get a life. So I will never use there card again. They are a bunch a scumbags.
Company: Capital One
Country: USA
State: Virginia
City: Richmond