Ford Motor Company Steete-Ponte Ford
Refuse to recall or honor brake caliper failures

I have an 2006 F-350 4wd diesel. At 14K miles the first caliper seized up. They warrantied it of course. Since then I have had 5 different calipers do the same thing. Some were warrantied, some not. One that it was out of warranty they allowed me $250 towards the repair.

I have 82K now on the truck and the 6th caliper seized, taking the rotor and pads with it. It also broke the piston inside the caliper as well. The service manager says it is from corrosion and gave me the broken piston. He also told me that it would cost $585 to replace it all.

After coming back down from the ceiling, he told me that Ford was aware there is a problem but won't do anything about it. I called customer service and got the same answer. They also refused to do anything about the defective paint which was peeling and flaking off a 2 1/2 year old vehicle on the 'A' pillar of the driver door.

Ford obviously has to make sure they get five-star crash ratings because they know they put junk on the road for the unsuspecting consumer. FORD really does stand for "Fix Or Repair Daily". This is my first Ford and likely my last.

Company: Ford Motor Company Steete-Ponte Ford
Country: USA
State: New York
City: Yorkville
Address: Commercial Drive
Phone: 3157363381

  <     >