GNS, INC. ACAI Berry Edge
Gns, inc. Acai berry edge deception!

I ordered the ACAI Berry Edge - Cleansing Support System off an internet advertisement. It touted a free 21 Day Trial. Once I received the product and used it for approximately 15 days I called them to tell them it wasn't working and I would like to return the product. I was advised the 21 days had passed as "they counted 21 days from the day I ordered" and furthermore that "I should have read the fine print where it stated I should have paid for upgraded shipping." I thought they were joking and asked them where I could return the remaining product? They said it was "too late for that" and again told me I should have read the terms and conditions very closely."

I then advised them I would dispute the charge and the service rep then laughed and said 'there is no way you will win this dispute." At this point I asked for a manager and the service rep stated she was a supervisor. I then asked for her supervisor and she said she was the top person and I had no recourse.

Left with no options, I commented that the advertising was deceptive and misleading, told her good day, and that I would dispute the charge.

I am in the process of doing that now.

Beware, of this company. First the product doesn't work, secondly the return policy is ridiculous and the 21 day free trial is totally misleading.

Company: GNS, INC. ACAI Berry Edge
Country: USA
State: Colorado
City: Arvada
Address: 6452 Fig Street, Suite A

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