Bottom Line Books
Sent and Billed for book I never ordered. No Phone Number to complain. Returned Book which was sent back

Bottom line books make it very difficult to return books not ordered. They only have a P.O. Box address. They rejected the unordered book I sent back because they said I had opened the package. I had not opened said package. I retuned the book again paying the postage.

I wrote then a letter and said the I didn't order book and was not going to pay. There response was to send me another bill. Then after not paying any of their bills, I started getting "Collection Letters" from a company known as NSA North shore Agency, INC. The only e-mail and phone number for NSA is for method of Payment.

I have called the Consumer Protection Division of the State Attorney's Office of Iowa to complain of the bad service and fraudulent practice of Bottom Line Books. If you are interested that number is 515-281-5164.

Good luck to all of you having problems with Bottom Line Books.

Company: Bottom Line Books
Country: USA
State: Iowa
City: Des Moines

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