Aarons Sales And Lease
Fridge Stopped Cooling, Food Spoiled, Left Wedged in Doorway

Aaron's Sales and Lease is horrible. I got a fridge from them, and after two payments it quit cooling. I called them Thursday to tell them. They were supposed to come out and send a tech. No such thing happened. Friday rolled around and I called again. I was told that even though hundreds of dollars' worth of groceries were spoiling, it would be Monday before they could come out because they had overbooked their schedule, not my problem. No show on Monday. All of my food spoiled aside from what I could fit in a cooler.

Tuesday morning I was floored and called. They said they would come out Wednesday. I told them to just come and get the piece of junk or I was throwing it out. Two men showed up, and after 2 hours of maneuvering they said they could not fit it through my door without removing the front doors (mind you, this is the way it was brought in, fully assembled). They said they had to go back to the store to get the tools to take them off and would be back within an hour. They left the wedged fridge in my front door, which made it impossible to close the main door.

Two hours later, they did not show up. I called and the guy said they had a delivery and had to take it first, and that they would come pick it up first thing Friday morning. I told them I could not even shut my door, and to come and get it now or at least move it so I could shut my door. Finally another truck and two men from the other store came and took it out with no problem, and without removing the fridge door. What a joke this company is. They charge you three times what it is worth and cannot even have decent customer service.

Company: Aarons Sales And Lease
Country: USA
State: South Carolina
City: Spartanburg

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