Suburban Propane
Refund

After receiving a bill 10-22 being billed $3.14 a gallon for 22.4 gallons to top off and fill my 100 gallon propane tank in my summer home that wasn't being used in the last 5 years I was just paying a tank rental fee every year on the tank. I immediately called and had canceled all suburban services on 11-03 and to have them remove the tank and send me the refund of the 100 gallons that they said they just topped off the tank with 22.4 gal. They waited three months after numerous weekly calls and receiving late charges monthly they decided to refund the money but they said gas is $2.18 a gallon now after Stalling three months so they sent me a check for $109.20 this includes deducting $3.14 a gallon for the 22. Gals they sold me in Oct for $3.14 plus a pick up tank charge of $45.00 Anything that could be done to correct this will be deeply appreciated. Thank You Richard Entle

Company: Suburban Propane
Country: USA

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