McDonalds
Wrong Burger Handed Over, Employee Said I Lied, Charged Extra

Hi I am a regular customer of Mcdonald. Recently I visited your site 2870 Eglinton Ave east Scarborough on 2nd August 09 morning around 3:40am. Guy name George at the Drive through took my order of Mc Chicken Combo and Crispy Chicken classic Combo and charged me $13.42. I did not check the order when they handed over. As I took out my burger it was a junior mc chicken burger which I did not order. I got out from the Car went back to the window with a pain in the back and ask the Manager that it's the wrong order. He sent me to the second window. I ask this guy George that I ordered Mc Chicken Combo and he said no you did not ordered Mc Chicken Combo where as even though I repeated twice both the combos. He told me straight in the face by saying no that I lied to him. He send me back to the Manager and I asked him Again that Can I have Mc Chicken burger and he refunded the junior Chicken which is 0.64 cents and charged me 2.32 dollar for it. Its not about the money its about the inconvenience I had coming back from long day work and being said in the face that I lied is not acceptable. Sorry to say this was my last time at the Mc Donalds. If guys cant fullfil your 5 promise why to trust you guys. Thanks

Company: McDonalds
Country: USA

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