Ford Dealer
Warranty rippoff

2005 i bought a new ford excursion limited
for XX dollars and a new extended warranty from ford the same day. Some time around may or june. Had a tire problem a year later and was told they are not resposible for them, which i find hard to believe and we went round for round on that. And i lost. Tires had 5,000 mile on them..

Last year i had the car inspected and found all 4 rotor are bad, this car at the time only had 17,000 on it and never towed anything... I told them i have an extended warranty. They called me back and told me the car was ready. But i would have to play for the rotors and the work, went round for round again till they said they called ford will only charge me $100.00

That night i went to NC to see our son, on the way down the rear rotor fell off, into the rear wheel... Road service came out from a small garage and got me to a ford dealor. At first they told me i had to pay for it. This time i WON:) bill was olny 96 dollars but not the point. WARRANTY should have payed that as well. I thought when u buy and extended warranty, meaning extended, meaning like the first one i had covers it. KEy word is extended, right
wrong, was misquoted on that all the way for a tune of 1,800.00 dollarswas told covers pumper to pumper. Ya right

Company: Ford Dealer
Country: USA
State: Pennsylvania
City: Temple

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