Burger King
Burger King Customer Service Is Terrible - Service

8/2/08 around 2pm I went to the Burger King located on New Haven Blvd that I have been going to twice a week for the better part of 4 years. I was in the drive-thru with my two kids. I ordered my two meals (Chicken Tender Big Kids meal w / Sprite and a Chicken Fingers Meal w / Sprite) and proceeded to the window. When I got to the window, I had to explain what the drinks were again. Then I was questioned as to what I had ordered. I explained that I did not order 2 double whopper meals and was looked at and smirked at like I changed my order from the time I ordered at the speaker to the time I got to the window. I had given the girl a $20 and received a $5 bill and some coins for change for an order that was $8.58. When the manager came to straighten out the situation she told me I owed them the $8.58. I still had the $5 and change in my hand hanging outside my truck window. The manager asked me what this money was, I told her this was my change I received for my order from a $20. She then snatched the money from my hand and was huffing under her breath. I did not appreciate the attitude I received since I did not do a damn thing wrong! When I asked why I was getting attitude she said something I couldn't understand. When I told her I come here all the time and I would not be back, she just snickered again and said something else I couldn't make out. What a P.O.S. Company. No complaint tab on their website? Lucky for me a new Firehouse Subs just opened up closer to my house than the Burger Douche!

Company: Burger King
Country: USA

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