Pugi Downers Grove Volkswagon Dealership
Unbelievable business practices. Lease car, be asked for more $ after deal, then new deal then no deal. Liars

The dealer sold me a car on lease at a payment of $512. Three days later, they told me to deposit between $500 - $1,000 more or the deal would not go through. I refused. I'd give them the car back.

Two days later, they said they overcharged for the vehicle and the dealership would eat the charges and reduce my payment to $486. It was some kind of "computer error".

I was to come in and resign paperwork the first day I had free. It was a Saturday. Early in the morning, they called to let me know the printer was broken and to reschedule three days later to sign the new paperwork.

On my new signing date, they told me due to weather they would mail it. Then, they told me the deal they now agreed upon would not happen.

The General Manager denies that any of the above conversations happened. He would not agree to $486 and denied that they ever had the conversations with me. I still have the voicemail message from the sales person.

Bottom line, these folks are not good business people. I feel like they played games and out right lied. If I can let other people - women and service member like myself aware of these folks. I plan to do it. It's an extra $26 bucks a month - but the issue is they LIED. Don't buy/lease at Pugi.

Company: Pugi Downers Grove Volkswagon Dealership
Country: USA
State: Illinois
City: Downers Grove
Address: 2020 Ogden
Phone: 6309649500

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