Pugi Volkswagon, Pugi of Chicagoland
Pugi Volkswagon mazda and Hundai Pugi Volkswagon, Pugi of Chicagoland bought a 2000 VW Passat (new) abused & mistreated ripoff

Bought a new 2000 Passat for $27,000. It has been in the shop about 18 times since we bought it. The last 8 x's has been due to a ck engine light coming on. The car started very rough when cold. We took it the first time the check engine light came on and the mechanic reset it saying it could have been a fluke. Three weeks later the check engine light came on again and they reset the light again. The third time the same. A check engine light doesn't just come on for no reason. After that we started to get mad. The next time the light came on they moved around our fuel injectors (but kept our car for 9 days). Naturally a few weeks later the light came on again. That time they kept our car for 9 days again (did provide w / a loaner car) and changed a coil. The next time the light came on they washed the engine because they were thinking it could be a carbon buildup. 4 weeks later the light came on again & they washed the engine again. They were not trying to fix our car at all in my opinion. VW did not want to spend any money to fix our new car. Sometimes you have to spend some $ to fix a car. Isn't that what a warranty is for? Last week we traded the VW in for a Toyota. I'm still so upset at Pugi VW that I wanted my voice heard. They did not care about us!!!

Carol
Ingleside, Illinois

Company: Pugi Volkswagon, Pugi of Chicagoland
Country: USA
State: Illinois
City: Downers Grive
Address: 20
Phone: 6309649500

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