Idearc Media
Owner Manager, Ft. Worth

In April I got an e-mail that said credit card failure. A months earlier I had been a victim of identity theft so I called the credit card company to find out if it happen again. The credit company said I then asked if there was any problems they said no. Not that they know of. I then called Idearc Media and told them there must be a mistake. The woman on the other end wanted me to give them another credit card. I told her know that would be unwise.

I then told her that I could understand what the problem was and that we could renegotiate my contract she said no all she wanted was another credit card. Again I told her no I could not give them another credit card. Later that month I received my credit card statement on it was a bill to Idearc Media that would not be there if the credit card had failed The next month I got another e-mail it to said credit card failure and again another statement that shows that Idearc Media was paid.

I ignored this one and the next month the same thing another e-mail and another statement that showed that the credit card had not failed. This time I got a call from Idearc Media claiming I was three months behind and late fees I said no way. I had also sent a reply to the third e-mail that I would cancel there service if this did not stop. I asked the man on the other end if he had seen my e-mail. He said I said I am going to cancel your service and hung up.

I called the credit card company and told them to cancel my card. They asked me why? I told them that I had a disagreement with Idearc Media. While there canceling my card a charge comes in from of places Idearc Media on a card that they says is no good. When asked do you want to dispute the charges. I said no, let it ride it might back fire. This on a card that was no good. I then called them back to cancel and instead of me canceling the they cancel me and week later reinstated against my aproval and is still trying to bill me.

Company: Idearc Media
Country: USA
State: Texas
City: Dallas
Address: DFW Airport
Phone: 8005554833

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