Funeral Emporium / Alpha Omega Cremation Center
Funeral emporium / funeral & cremation emporium / alpha omega cremation center charged my credit card twice for my dad's cremation service $1205 $1205

Funeral Emporium charged $1205 for my Dad's cremation service in Jan. 08.
All went well with his service.

Roe was so kind & caring with me that i just could not believe that i would be taken advantage of by this company.

March 18th, 08 I noticed another charge for $1205. On my credit card statement. I called Roe, who had helped me with my Dad, & explained the problem. She was so nice & promised to get it fixed right away.

Roe even mailed me the customer copy of the VISA refund slip to my credit card.

I truly believed all was well & the ""mistake"" would be rectified.

I waited patiently, then I called Funeral Emporium, speaking with AJ.
He said that there were some difficulties, but please give them a little more time. I felt this was reasonable.

I waited & called again & was treated much worse now by AJ.

I called my credit union & was told that it was now too late for them to help me. I realized then & there, that this was the ploy of Funeral Emporium.

I filed a report with the Federal Trade commision & Florida's dept. Of funeral directors. I could never get Better Business Bureau website to work, so no complaint filed there.

Some agency must have called the Funeral Emporium because I received a call from AJ, 9-18-08; he said the "powers that be" have decided to pay me back. He said the check will be mailed Fri. 9-26-08.

I have not received any check or communication from them.

To this day, I am still in shock that they could take advantage of someone who has lost a loved one.

Company: Funeral Emporium / Alpha Omega Cremation Center
Country: USA
State: Florida
City: HOLLYWOOD
Address: 5450 SOUTH STATE ROAD SEVEN #34
Phone: 8779899090

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