Chrysler Financial
Disrespectful, harassing phone calls, rude. No one seems to know a manager to help, I guess they dont have one

We have had Chrysler Financial over the past 10 years on several vehicles and paid them efficiently. Currently we have 2 autos w / loans on them through Chrysler.in the past I have over paid one account numerous times if I had the extra $. Some months totalling $900.00 to Chrysler on one acct. I did this in hopes of being ahead in case of hard times.

Well, hard times are here, I have been submitting scattered payments each month, paying what I can. The loan is or $390.00 per month. Some months I will pay $200. Then 2 weeks later another $200.00
I really have no choice, my husbands hours were cut at work, and the economy is ridiculous right now.

For 4 yrs this loan has been paid in a timely manner, one yr left. So. This is where the harassing, rude phone calls have begun.

First off in MA. There is a 15 day grace period, after the bill is due that the creditor cannot charge you a late fee. I owed $75.00 and was 2 days overdue with it. Chrysler's thug bill collectors called my: house phone, cell phone, work phone, husbands cell phone, my sis in law, hubby's 87 yr old grandfather, and 2 of my NEIGHBORS. YEs, I said Neighbors.

I know for a fact that none of the above referenced (except myself and hubby) were listed on application for loan, nor were any listed as references. They were extremely rude. One guy I spoke with told me that I shouldn't live "above my means"... What? I certainly do NOT! Another was threatening and told me I needed to borrow $ from someone TODAY or he was going to come get the vehicle! For what? Being $75.00 behind by 2 days? Are you kidding me?

I tried to give him the $75.00 balance over the phone, and he wouldnt take it unless I gave him next months along with it. Chrysler has the absolute WORST customer service I have ever seen.

If I actually take all of the payments made to them on this acct and divide it by the current month, I come up with $444.63 Guess what my reqr'd payment is? $390.00 So in essence, I have been over paying Chrysler all along.

These people need to stop harassing me. They have called me starting at 8AM until 10 PM, Upwards of 10 times a day. This can't be legal. I have every intention of continuing to pay this acct. I am stressed enough trying to survive in this economy, keep heat in my home, and actually keep my home. We are not deadbeats.

The tone they use is threatening, when I aked to speak to a manager, they don't seem to have one. So who runs this chaos? There must be someone in the higher ups that would like to know that they will be losing 2 good customers in a yrs time who will NEVER ever come back, along with all of my friends and family who I have made sure to tell NEVER to get a loan through them. Word of mouth speaks volumes.

I would love to fight back to these uneducated bullies at Chrysler financial. I have had it!

Company: Chrysler Financial
Country: USA
State: Nationwide
Phone: 8005668173
Site: chryslerfinancial.com

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