Verizon Fios
Promised Camera Never Sent and Early Termination Fee Billed

Called Verizon to up grade and add new service. The promotion was to have all 3 tv, internet, home phone service. Well i got all 3 and the guy told me that i would have to wait 6-to 10 weeks for my camera valued at 299.00. So i waited and called verizon about my camera 1866-279-0438 they new nothing about the promotion or the camera.

I then called 1866-335-4301 spoke to liz she also new nothing about what i was talking about and my account was pending so i spoke to a manager named bob he new nothing he told me to call back. I called back a week later all this started on 3-20-08.1866-279-0438 spoke to a rep and she was very rude and could no find nothing.

I called again about my camera all they would say is my account is pending. I called again and the rep told me that the promotion was over and he could give me 10.00 off my account for 6 months and i said no. I am tired of being put off and i am closing my account and i did and they keep sending me a early termination fee which i am not paying they did not keep there end by sending my camera for the promotion.

I can not stand Verizon so can you hear me now. I sent an email to the ceo of verizon that makes 40 to 50 million a year i heard and i have heard nothing from him either.

Company: Verizon Fios
Country: USA
State: California
City: Mission Hills
Address: Po Box 9688

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