Hess
Gas Station Fraudulent Practices not informing customers

I purchased a prepaid master card for shopping on the internet. The lowest denomination was $29.95. When I called the toll free number to activate
the card they told me Hess charges $9.95 for issuing the prepaid card. This was
not conveyed to me at time of purchase. Had I known this I would of never purchased
the card. I complained to the manager of the store and she did not even offer an apology, which is not good enough since they virtually stole $9.95 without my prior knowledge.

Another stipulation on the receipt is there are no refunds. The mastercard company conveyed as well some stores charge different prices for the card some as high as $19.95. Let's see that would give me $10.00 to spend. These corporate devious practices need to stop. I hope this will make the general population aware of these scam tactics. Hess may have not informed me of a fee but I will let everyone I know and get the word out everyway possible. And as for Mastercard I'll nominate you in the Hall of Shame.

Company: Hess
Country: USA
State: Florida
City: Lakeland
Address: 6808 S. Florida Ave

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