Focus Night And Day Contact Lenses
Ciba Vision - refusal to pay promised rebate Duluth Georgia

I bought Night and Day contact lenses that promised a $70 rebate. Although I sent every piece of information required — the form to fill out, the eye exam, the receipt, the bar codes from the boxes - I received no rebate. After more than two months the receptionist of my eye doctor's office called and was told that I would not get the rebate because of "insufficient product information" — they could not even say what was missing.

I sent the information via certified mail and have proof they received it. It is fraudulent to promise a rebate that the company has no intention of giving, even if the customer follows all the rules.

If there are other people out there that have been cheated in this way, we should consider a class-action suit. The company is shameless.

Company: Focus Night And Day Contact Lenses
Country: USA
State: Nationwide
Site: nightandday.com

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