Washington Mutual
Paid my taxes Louisville kentucky

My loan was sold to washington mutual Jan they took it upon themselves without my authorization to pay the taxes on my house in Feb. 2008 when I still had plenty of time to pay them myself. Now they have increased my monthly payment from $1531.12 to almost $1900.00 per month to get there money back. I have never in my years of owning property ever had a 30 day late, well this company has caused me to have one. I made a call to wamu to please work out a payment plan to pay the taxes back, in the mean time they said it would be a couple of weeks I had to pay my mortgage for july which I did in plenty of time at the bank in the amount of $1531.12, the teller never said a word to me about the payment being to low. I received a call from wamu on or about August 5th saying I was $450 short on my payment, I was schocked, the man named either john james, or james john reassured me there would not be a late pay on my credit if I paid the shortage so I did and he lied, not only that but wamu never accepted my payment which was paid on the 12th of aug I have a 16 day grace period which has now caused me a 30 day late. I now cannot even refi my home with another company to get rid of wamu because of this. Please I need help I never told them to pay the taxes, not only that I do not escrow period not insurance, nor taxes. I have asked them to please take the 30 day off my credit and they refused I spoke the the supervisor named Theresa.

Company: Washington Mutual
Country: USA
State: Nationwide
Address: P.O. BOX 9001123, LOUISVILLE KENTUCKY 40290-1123
Phone: 8668885935

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