Asset Acceptance
Rep Hung Up When I Could Not Set a Payment Date

So Asset Acceptance contacted me over a year ago about a few outstanding debts. I told them I couldn't pay then. They kept calling me though. A few times a month, until I complied with a payment arrangement. So I've been paying them $100 a month. For the last 8 months it's been fine. I don't get phone calls, as long as they get the money. They even offered me a deal on one of the accounts to pay half of it all at once and they'd take it off my Credit Report. But I'm still paying on another account. I only have less than $200 left to pay. But I couldn't afford it this month.

I call to tell them not to take the money out of my checking account. That there isn't money in the account for them to take. And that I would call them when I am able to make the final payments. The rep [Mellissa] tells me the check was already being processed, and I'd be charged a fee for it coming back with insufficient funds. On top of my bank charging me another $30 for it.

But when I was telling the rep that I can't pay now, and I don't know what day I'd call to do the last payment she became insistent I give her a set date. When I explained that I'm poor and can't set a date she hung up on me.

Has anyone else had this happen? And what did you do about it?

Company: Asset Acceptance
Country: USA
State: Michigan
City: Warren
Phone: 8005459931
Site: assetacceptance.com

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