United Parcel Service
UPS customer service, hHorrible is an understatement

I had a delivery that was lost (a laptop computer that I ordered from MacMall, who is also to blame in this mess) on August 14th, now 11 days ago. I've tried everything in the world to try to track my package, or get proper compensation, and it has literally been a comedy of errors and incompetence. But it's not funny anymore. The story is too long to write, as I've been documenting this mess, and the list of screw-ups and idiots is over 30 items long. I've had no fewer than 30 phone calls, repeating myself, still, to NO avail. Get it write UPS. This is not fair. I ordered a computer. I want the computer. Fix this! Brown - you know what you're doing for me? You're giving me a damn ulcer. Figure it out!!!

Company: United Parcel Service
Country: USA

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