Bank Of America
Online Credit Transfer of $14,300 Debited Instead of Credited
- 05-18-2008
- 6
Without any notification whatsoever. The transfer was not intended primarily as payment to my overdraft protection VISA which had only a tiny balance at the time. The online transfer was absolutely routine with no caveat pop up whatsoever. Therefore, it had to be a credit, per force.
When I discovered the transfer had been debited, I was advised during a frenzied phone call to the Bank of America that I had spent the money. I denied having done so. The Bank, however, could neither name the requisite payee nor attest to any consideration I had received for my $14,300 in cash. I was told only that the transaction was equivalent to my having spent the money on a new automobile, regardless. I suggested the Bank employee had taken leave of his senses (and I cleaned that one up).
A short time later at the indicated branch, it was obvious the staff had been advised of the problem and anticipated my visit. This is verbatim: "So who is going to reverse the transaction for you! We're not; the credit card people are not! So who is going to do that for you?" "That is what I am here to ask you!" (Note: at that point, 3 Bank employees had verbally acknowledged the transfer had been debited.
Later, the Bank denied having done so... in writing... And, in two or three subsequent trips to the branch, I have not seen the person who did so there.) Later, the Bank "explained away" the sudden and huge balance in my VISA by claiming I had asked for an equivalent cash advance! That is a fraudulent fabrication.
The Bank has purgered itself on an number of occasions during this on-going dispute. I am in the process of seeking help from the Comptroller of the Currency which thus far has taken the Bank's side believing their trumpet-up account entries to be valid. The Bank has left me insolvent and knows I can ill afford simple justice. I am a 76 year old pensioner.
Company: Bank Of America
Country: USA
State: Arizona
City: Sun City
Address: 10099 W. Bell Rd
Phone: 6238763121