Ergocube
Misleading, bad customer service, non-delivery of goods Tucson Arizona

I placed an order for computer gloves with Ergocube on 26 February. I received an email immediately to confirm receipt of my order.

I sent follow up emails to Ergocube on 3 March and 14 March requesting an update on my order, as the status still shows "pending review". I have not received any responses to my emails.

My credit card has not been charged yet, I have not received my gloves either.

My experience with Ergocube:
- Bad customer service: Ergocube do not respond to you at all.
- Non-delivery of goods
- No communication between buyer & seller
- In their order confirmation email, they wrote "Your order will be processed promptly and arrive soon". This is misleading, it is a LIE. Not processed on time, and goods have not yet arrived.

My research has identified the owner of Ergocube: Dan Pavicich. Ergocube is a small company, employing about 3 staff.

Soiitude
Sydney
Australia

Company: Ergocube
Country: USA
State: Nationwide
Address: 738 N. 5th Ave Ste 104, Tucson, Arizona, 85705, USA
Phone: 5206233515

  <     >