United first financial
Complaint about united first financial - Money merge account

My husband and I spent hours with an agent. He used a lot of big names and raved about the company. He told us that we would begin to see results within 4-5 months, and also there was a 100% money back guarantee if we were dissatisfied with the program.
We have never been prompted to make an extra payment to our primary mortgage.
On a Monday, my husband phoned the agent to inform him that we were unhappy with the program and wanted our money back. His response was that he did not know how to go about doing that and promised to get back to us by the following Thursday. He never called back and we have been calling both his home phone and cell leaving messages. I don't think he has any intention of getting back in touch. HE MADE HIS PROFIT ON THE SALE OF THE SOFTWARE PROGRAM AND THAT'S ALL HE CARES ABOUT.
I found another agent's name on the internet and phoned him. He gave me a completely different interpretation of how the program works. He also gave me the number of the Corporate office. I phoned there this morning and "they will get back to me." I WAS GIVEN THE IMPRESSION THAT I WOULD NOT BE SEEING MY $3500 ANYTIME SOON.
This thing is just a means to sell computer software. I should have listed to my initial instincts. "if it sounds too good to be true, it is too good to be true."

Company: United first financial
Country: USA

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