Best Buy HSBC Credit Card
Misinformation leading to serious "fees"

I was prepared to purchase my TV with cash, was talked into a credit card with one year "same as cash" with no interest or payment due for one year. Well, read, then RE-READ the fine print folks! And write those checks and mail them AT LEAST two weeks before the due date. Yes, that's right, no payments, no interest for a year does not mean NO PAYMENTS. What it meant in my case was you may choose not to make a payment, but one is due each and every month. I bought a $300 tv, and the minimum payment due each month is $25. Quick math: $25 x 12 months = $300... I got the first "bill", and not realizing what it was due to the fact that I was inundated with at least six different solicitations and various fabulous offers prior to receiving the "BILL", that I set the unopened envelope aside, which upon opening a week or so later with the rest of my junk mail, realized that $25 was due. I called the number noted on the card (800) 365-0292 and was instructed to simply go to the nearest store and make the payment, as it was due in six days. I didn't have the 75 mile drive one of the other posters noted in his story, but it was not convenient in the least. Long story short, they told me they do not take payments in the store and I needed to contact HSBC and make the payment through them. I wrote them a check, and upon receipt of my next statement I noted a $39 LATE FEE CHARGE FOR THE ONE DAY THAT IT WAS LATE. One day. I took the statement back to Best Buy, they once again referred me to HSBC Credit Card company to dispute it with them, as "they have no control whatsoever" over my Best Buy credit card account. After searching the web for some way to contact them on line I stumbled upon this fabulous site, and was appaled at the tremendous number of complaints about HSBC BEST BUY CREDIT CARDS. It is darn near IMPOSSIBLE TO SIMPLY MAKE A PAYMENT, and as huge as Best Buy and HSBC combined are (net worth in the BILLIONS, for sure), I'm convinced the challenges I've outlined, along with the many others, are no coincidence. Best buy hsbc credit card holders beware!!!

Company: Best Buy HSBC Credit Card
Country: USA
State: Nevada
City: Las Vegas
Address: Galleria Mall
Phone: 8003650292

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