Hartford Auto Club
Ripoff
- 09-12-2002
- 3
I just checked my bank statement and to my amazement I had a $99.00 deduction... There was a phone number, so I called it and reached the Hartford Auto Club. It them gave me an option if I was calling about a recent $99. Decduction for my bank account, I called that number and was told that I talked to someone on August 15.
I stated that I did not authorize a payment and how did I go about getting it back. I was then told that I had to send in a copy of my bank statement and that it would take approximately two weeks to investigate and find the recorded phone call showing my authorization.
I know I did not authorize this and why would they need my bank statement? I need to know how to get my money back.
Darlene
Clawson, Michigan
Company: Hartford Auto Club
Country: USA
State: Michigan