Unified Services
That just won't take no for an answe

I just received a call from Unified Services, with an offer of $1000 online shopping spress, it was allegidly a business promotion so i don't have to pay or buy anything other than contribute to a $1.95 shipping and handling fee - they are very persuasive and adamant i must give them, that cause before i knew it i gave them my bank account number although i had just raised uncertainty with the agent that i did not like giving info over the phone.

At the same time I brought up the company on the internet and seen the complaints raised against them and immediately I advised I wished to cancel my information. After speaking to 3 people the third being the Floor Manager called Robert (whom I am positive he introduced himself as Steve when he initially came on the phone) finally (after a long long long time of interrupting and frustration) agreed to cancel my information. They just didn't seem to be taking no for an answer and using words like "Listen" and "If you just listen" at the beginning of sentences.

I advised the manager and other agents that I have worked in customer service for several years and I know how the tactics work but this was ridiculous as I was advising them no to a point where I had to actually tell him that I was trying very hard not to become irrate and raise my voice.

I then felt I had to call my bank and advise of the incident and to ensure that they noted it on my account.
This was not a good experience for me and has left me very uneasy. If a customer says no it means no and if any money is deducted from my account when i have CLEARLY given no authorisation I would take the matter further.

Company: Unified Services
Country: USA
State: Nevada
City: Las Vagas
Address: 5940South Rainbow BLVD Suite2007
Phone: 8669047796

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