Ephone
Telecom ripoff help themselves to your bank account

I recieved a letter through the mail stating that I was getting a free trial for ten days for a long distance phone company. It said that I had ten days to call and cancel the membership or I will be charged 54.90. I called the number but could not get a hold of anyone. All I got were someones vioce mail. I left a message but of course recieved no answers. I found a email adress on the letter so I emailed stating I never requested this service, had no use for this service and wanted this canceled immediately. I also stated that I wanted to make sure that I DO NOT get charged.

I recieved a letter a little later stating that my account had been canceled and I would not be charged for the 54.90. A week or so later I recieved my bank statement and low and behold there was a charge for the 54.90. I tried to call the number again and of course could not get ahold of anyone. I also emailed again as well. I looked in to the better business burea and found that this company had been known to do this and the worst of it all was that they were not out of business.

I have no idea how they got my account information since I did not authorize this. I have no idea how to get my money back and find how they got my private information.

Lynn
Burlington, Connecticut

Company: Ephone
Country: USA
State: Virginia
City: Herndon
Address: 1145 Herndon Parkway
Phone: 7037877000

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