Wells Fargo Acceptance
Insurance Check for Car Damage Applied to Loan Without Notice

Hello, My name is Deborah and I feel ripped off by Wells Fargo. I did not know that there was help for me. Two years ago I was in a car accident and the other driver was at fault. The other driver was slow about responding to my claim so, unaware of the precedure of filing a claim, I called Wells Fargo's claim department and they sent an insurance adjuster to look at my car in case the other driver never responded. After a few days I heard from the insurance company from the other drive, Stat Farm, and they made arrangenents for me to get my car towed and fix, then supplied me with a rental. Several weeks later I discovered that the my insurance issued Wells Fargo a check for the damage of ny car and they never informed me, they applied the check to my amount due. I had spoken to Wells Fargo several times about the progress of my vehicle and they never once informed me that they had received a check. Once I called them on it they then applied the check to my account. Now that I am having a financial problem and I am late with my payment they are threatning to reposses my car, I feel that they were given money for my car and that money should have lowered my payment or at least be made to help pay off my debt. The amount of the check was $3.375.00 and the received it on 11/11. If there is anyone that can help me let me know immediately.

Company: Wells Fargo Acceptance
Country: USA
State: Pennsylvania
City: Chester
Address: 2501 Seaport Drive Suite BH-300
Phone: 8887756157

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