Ocwen Federal Bank
Ripoff - When your account is in arrears, you are not allowed to speak to anyone ripoff waste of time

My refinanced mortgage was with Delta Funding, after high broker fees, my mortgage payment was a little higher than anticipated. I filed Chapter 13 Bankruptcy.

After that my mortgae was acquired by Ocwen Financial.By the time I call the 1-800 number I get nothing but press "1", Press"2", Press "4" for example, you never get to talk to a human being.

I want to inquire about my taxes not being paid through the escrow account. There is no selection for escrow.

I have written, but the response has nothing to do with what I asked for. Is there anybody there? I am afraid I am going to lose my house to overdue taxes.

Since I am Chapter 13, my house payment is being paid thorough a plan that is deducted from my paycheck every month. It is practically impossible to reach anyone on the telephone to discuss insurance, taxes, income tax statements.

When I call the number, the recording states: " If your account is current, you can access information over the Web." All other press "1" and so on.

Any one who is late, tough luck.

Patricia
Detroit, Michigan

Company: Ocwen Federal Bank
Country: USA
State: Florida
City: West Palm Beach
Address: 1675 W. Palm Bech Lake
Phone: 5616828442

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