Wpi*ifriends
Unauthorized charges to credit card

I did sign up for a free membership with ifriends, but did not purchase anything from them. I gave them credit card information to verify my age but did not authorize any charges to that card. Over the next few months I noticed three charges of $1, $5.95 and $6.95. I called their customer service line and told them the problem at which point they said they'd refund me the charges. After a bit of research I found that this is something they have been repeatedly accused of doing. Their rebuttal to identical claims from other people states that "All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges." Not once did I see or approve any charges to my credit card. There were multiple click throughs in the registration process, but no reference to anything other than a free service.in fact, the only thing that was prominently and conspicuously advertised was the fact that registration is FREE.

Company: Wpi*ifriends
Country: USA
Phone: 8004374363
Site: www.ifriends.net

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