Worldcom Wireless
Terrible customer service, with no results! Consumer rip-off fraud NEW YORK

I received my cellphone in August. The company had given me the wrong phone number. I called for months tring to get my cellphone number changed. Each time I called the one and only customer service number either I couldn't get through or when I did get through no one could solve the problem. I was put on hold then hung-up on.

It is now the end of March. Finally, someone in customer service understood my problem and changed my carrier, phone plan, and order a new phone. Well, on three different occasions my phone was suppose to be delievered but wasn't. I called customer service and they kept telling me "We'll order it and send it right to you". Excuse me it was already ordered three different times! I still don't have my phone. Without the phone I can not change the carrier or plan.

Customer service does not know what they are doing or talking about and neither do their supervisors!

I can't believe this company is still allowed to operate. I wish I had known about this before I signed up.

Neka
Centreville, Maryland

Company: Worldcom Wireless
Country: USA
State: Maryland
City: NEW YORK
Address: P.O. BOX 5211, NEW YORK, NY 10087

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