Singer Lazer Storm Vacuum
Double billing order of vacuum cleaner, ripoff

On August 28, during the infomercial on Channel FOX11 TV, I ordered ONE set of the Singer Lazer Storm Vacuum. With this order, one free Singer Lazer Storm Vacuum was added.instead of 4 payments of $39.95, only 3 payments would be required, during the infomercial. I opted to pay in full per my credit card.

I ordered the Steamer, for an additional $20 or $25 as per the phone call. I thought the Steamer was free for having opted for paying the full price. The addition of $20 or $25 was I thought, for the Steamer's ATTACHMENTS. There were shipping charges of $18.50 for each item. I tried to get a total of the amount being charged, but the telephone order taker kept on adding other 'specials' which I declined.

On September 2, I made inquiries to my charge card company, and was advised that 'Singer Television' had been the company that had billed a total $426.18—for two sets! There is no way of getting a response from the Singer Lazer Storm Vacuum merchant—only by email to the customercare@singerlazer.com. When I went to the web site, their deal was for some $59 for one Lazer Storm Vacuum. Ergo, the infomercial on TV was false—I was actually paying for two vacuums, not receiving one free. Also, I was billed twice.

Company: Singer Lazer Storm Vacuum
Country: USA
State: California
City: Los Angeles
Address: 4540 Worth Street
Phone: 8009966

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