Target
Employees giving faulse estatements

On 12/21 I bought a Magnavo TV at Target Santa Ana (Bristol Street) in California. The employee offered me an extended guaranty of3 years for $29.00. I agreed to buy it. And I asked him if the total coverage for my T.V. Was going to be 4 years and he answered YES, one year that the manufacturer give plus the 3 years that I was buying. A few days later I have to call Target to register my guaranty and I asked again the employee that answer the phone the time of my coverage and she answered me 3 YEARS. I started complaining about the year of difference and I was told that this was a misunderstanding of the employee. I think that the employee knew perfectly was he was saying and that is part of the training that they receive. I don't trust any longer on TARGET and I am thinking in reporting the incident to the Consumers affairs offices. I am truly upset and disappointed.

Company: Target
Country: USA

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