Smile Pro Direct
Consumer Report
- 09-18-2013
- 14
Offered a free trial of Smile Pro teeth whitening system. It is a subscription, and you are opted in when you place the order. A confirmation company calls you to make sure that you ordered the product. I then asked to be removed from the subscription. They said they would still send out the free sample. I received my credit card statement and there on it was charge for the monthly subscription. When I called to complain, it was past the 14 days in which I had to cancel. They informed me I had to cancel directly through them, not the person calling to confirm my order. I was upset because the confirmation company didn't tell me this, as I thought it was already cancelled. They wouldn't even accept the product back for a refund even with the package unopened.
Company: Smile Pro Direct
Country: USA
State: Colorado
City: Denver
ZIP: 80216
Address: 6330 North Washington St, Unit 8
Phone: 8664415234, 8662211656
Site: smileprodirect.com