US Bank
Consumer Report

Miscellaneous

USBank has officially stolen $216 from me charging overdraft fees when there was no overdraft!!! I requested they reverse the overdraft fees and here is their response via email:

"Thank you for contacting U.S. Bank and for allowing us the pleasure of assisting you.

I am sorry to hear of the recent overdraft on your U.S. Bank Silver Checking account. Please understand that we are unable to refund overdraft fees in the absence of a bank error. My review of your account does not reveal any evidence of a bank error that led to the recent overdraft fee. For this reason I would be unable to offer a refund of the fees."

It seems their answer to any request is "We didn't make an error"!


Company: US Bank
Country: USA
State: Minnesota
City: Minneapolis
ZIP: 55402-7014
Address: 800 Nicollet Mall, Ste 1500
Phone: 6514663000, 6128722657
Site: usbank.com
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