WES World Education Services
Efuses to correct their orde

Miscellaneous

I sent a request for three sealed copies from WES on June 26th. I was charged $152.55

A week later, I only received two copies.

I went to the website and sent an email through the site explaining the situation. I did not email them directly because they have no email listed. Http://www.wes.org/contact.Asp

A day later I received an automated receipt.

Now 5 days later, I still have had no response saying they will contact me in one day. Today, June 5th, I called them to enquire on the situation.

The rep asked me to send the original email. I informed her that I could not since it was done through the website. She didn’t believe me.

She gave me an email address to write the complaint again. Just now I received the following:

Dear XXXX

I checked our system for your file and it shows 3 copies of the report was sent out to you via regular mail.

Best regards,
WES Customer Service

They are refusing to send another copy and basically calling me a liar.


Company: WES World Education Services
Country: USA
Address: P.O. Box745-Old Chelsea Station New York NY 10113-0745 10113-0745
Phone: 2129666311
Site: wes.org
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