ESurranty
Consumer Report

They sold me a 2 year protection plan for my cell phone about a year ago. I needed a replacement phone on May 29th. I filed a claim. They told me 1 to 3 business days. A RICK LEWIS there claims manager then emails me that the phone was shipped wrong and will take an extra week. Next week it is being delayed due to Florida weather. The next week his excuse is that Coral Springs Police Dept is investigating Fraudulent claims and all claims are being delayed. Im told if I send police report that my phone should be shipped that week. I fax and email police report. That was last week. Now they ignore my emails. Beware... They are thieves.

Company: ESurranty
Country: USA

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