North American Master Lines
Consumer Report

Anonymous 184674
06-21-2013
14

Received quote from company for $2,600 on binding estimate to move me from Laurel, MD to Beavercreek, OH. Made down payment of $677.00. On 17 June day of packing the crew arrived at 9:30 and took until 8:30 at night to load my two bedroom apartment household goods. The 4 loaders were from Romania and only one spoke english. At 6:00 PM the lead packer, Alexi, said they filled the truck and he had to get another truck. He took my belongings away without my permission and returned an hour later with a smaller truck. The rest of my furniture was in the parking lot now. The crew started loading while Alexi started doing paper work. Now it is 8;30 and Alexi and his crew approach me with the final loading paper work. Alexi starts by saying they are charging me $1,500 for packing materiel. Next he said the cost of my move is now $10,100.00. He said he would cut me a deal and charge me a flat rate of $7,000, still well above their quote of $2,600. I was surrouned by 4 guys at night speaking loud in a Romanian type language, my belongings are gone, and so I paid half, $3,154.52 hoping this would help ensure I got my furniture in Ohio by the promised date of 19 June. It is now 21 June and North American Master Lines rep, Pauline Tomich, is demanding another payment of $3,154 before I can receive my furniture. After some research I found that Ms. Tomich and North American Master Lines have been scamming people for over ten years.