AT&T Customer Service
Consumer Report
- 06-17-2013
- 11
Unknown person or persons uased my home phone number to make calls up to $3000.00. I reported to at&t and Alhambra police Station. After investigation, the officer told me that it is identity theft. The officer told to discuss the issue with the official of at&t, but if the at&t refuses to resolve the matter, tha I should take case to the media because I should not pay the bills. I tried to resolve with at&t, but at&t insist that I pay the bills.
Ido not use my house phone except when I make international calls.
I am the only person living in the house.
I work from 6:00am to 5:00pm.
All calls made with house number wrer made during the day.
All calls made with the house number were within California.
I explained these fact to at&t to prove my case, that I did not make the call.
Now at&t has sent my name to cllection. I need your intervention in this matter. I am infuriated, disturbed and mentally drained. I will pay hundred dollars ($100.00) or the cost.
Company: AT&T Customer Service
Country: USA
State: Texas
City: Dallas
ZIP: 75202
Address: 208 South Akard Street
Phone: 2108214105, 8883876270, 8665930724
Site: att.com