Pet Shop
Consumer Report
- 05-19-2013
- 39
These people are TERRIBLE to deal with! We for a puppy there for our son and paid 975.00. It passed away two days later! We buried the dog on Sunday and went to church. Our son was DIStRAuGHt!!! This dog was for his 5th birthday!
On Monday morning I called the pet shop who stated that "I had to have had an autopsy done on the dog for the insurance to work". They claimed because it was over 48 hours it was too late. They were NoT willing to refund even half of our money! NEVER again will I buy from a pet store - we will use a reputable breeder directly from now on like we did with our other dog. I would have been happy with even a partial refund but no such luck. They are terrible to deal with!!!
If I had time I would seek legal action but the Military is moving us soon (unfortunately). I hope this business shuts down after enough conplaints!
Company: Pet Shop
Country: USA
State: Virginia
City: Chesapeake
ZIP: 23320
Address: 1401 Greenbrier Parkway
Phone: 7574203800
Site: familypetcenterva.com