Walgreens
Wasted Medication and Profit

We purchased $3862.58 worth of fertility drugs from Schraft's, (a Walgreen’s specialty pharmacy) and before my wife started using the drugs she became pregnant naturally. We asked if we could return the drugs (entirely unused and unopened) for at least a partial refund. The pharmacy said they cannot accept return of drugs it is against the law. I asked if they could agree to a partial discount then since we will never use the drugs and it is a total loss to us. I asked if they would consider discounting just the amount of the profit margin so that they would not lose any money on the deal but I would lose less. I said even some store credit I could use for other things would be appreciated. We paid for these drugs with after tax money, no insurance covered this. They said too bad we will not help you out at all. They said they did nothing wrong and it was just our bad luck and they had no reason to help us out. They said they are entitled to make their profit since they sold us the drugs as requested. I told them I understand they are not required to do anything to help us but I thought they might consider doing something to help since it is a major burden and they could choose not to make a profit on this. I did not ask them to give a full refund, only the profit on the drugs. They told me to stop calling them. They would not help. I will never shop at a Walgreens again. What a waste of the drugs and what a terrible attitude they have. I hope others will see they have only one motive in mind, their profit, so I hope others stop shopping there also.

Company: Walgreens
Country: USA

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