MyTechHelp.com
Consumer Report
- 04-25-2013
- 12
Contacted what I thought was Sony technical help and was duped into connecting to the mytech website instead. Walked me through options as though I was on the Sony website then told me my tech question wasn't covered by the Sony warranty! I would need to pay an additional $119.99 to cover my issue. Then was told their computers were down and I would need to call back the following day to receive assistance.in the meantime, my bank account was already hit for the charge within about 30 minutes! When I called back I was directed through a SAMSUNG menu, not Sony! My first clue to the fraud! I fixed my problem myself and contacted the company for a refund which they agreed to issue and gave me a confirmation number. To date, I have received NO refund into my account (4/26).
Company: MyTechHelp.com
Country: USA
State: Florida
City: Margate
ZIP: 33063
Address: 5259 Coconut Creek Parkway
Phone: 8776869789, 8779237154, 9546579600, 8775526585, 8776070226, 8776070237, 8777634010
Site: mytechhelp.com