EBay
Shoes arrived damaged, buyer told to pay return shipping for refund

Miscellaneous

I ordered a pair of shoes from Tracyfashionstore.com and when I got them, there was a gouge in the front of the shoe, which took the leather right off.

I notified the seller who told me to ship them back. I refused to pay shipping back as this was her problem that she caused and not mine. So she sends me a bogus shipping label which did not print out.

Back and forth... Back and forth... This has been going on incessantly. Finally I get an email from Ebay telling me if I want my refund I have to pay to ship back. I am done with Ebay.

When I shopped with Amazon, I purchased a wheel chair. It came with ripped arm rests. No questions asked. No shipping back. I received my full refund of over $100 from the merchant.

I will be doing ALL my online shopping with Amazon.com from now on. Ebay is for the sellers and not the buyers. Please believe this!!!


Company: EBay
Country: USA
State: California
City: San Jose
ZIP: 95125-5905
Address: 2105 Hamilton Avenue
Phone: 4083767400
Site: ebay.com
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