T-Mobile
Asked for Secret Code to Cancel and Long Hold Times

After my two years contract. I informed the company that I am not satisfied with the services and I am not renewing anymore, they asked me for a secret code which I forgot (2 years ago code) they said they can't help me without the code and disconnect the 150 phone number (6- 8 times since december) And don't forget to listen to their 30 mins stupid music while losing money and time, it's really a shame that's happening in 2013 in such an advanced nation...

Company: T-Mobile
Country: USA

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