Groupon
Facial Package Appointment Limited to Weekdays and Support Slow
- 02-06-2013
- 17
I have bought a Facial package for $99.00. Dr. Dean Kane Center for Cosmetic Surgery & MediSpa (ticket #14036791 I can not make an appointment as the office can accept Groupon users only Mon-Friday, from 9-5.. I am a lawyer, I work until 8 P.M., they refused to see me on Saturday. So I had to contact Groupon support team after which I received a response only in 3 weeks after. Support team advised me that they will contact Spa Salon and will call me, Again, it has been 3 weeks I haven't heard anything from Groupon. I already sent 2 more messages, with no results. I have all documents to prove my communications with Groupon. Why can they refund me, so I can purchase another item. I am tired battling for this item for over 2 months already.
Company: Groupon
Country: USA