Groupon
Groupon does not respond

I have bought a Facial package for $99.00. Dr. Dean Kane Center for Cosmetic Surgery & MediSpa (ticket #14036791 I can not make an appointmemt as the office can accept groupon users only Mon-Friday, from 9-5.. I am a lawyer, I work until 8 P.M., they refused to see me on Saturday. So I had to contact groupon support team after which I received a response only in 3 weeks after. Support team advised me that they will contact Spa Salon and will call me, Again, it has been 3 weeks I havent heard anything from groupon. I already sent 2 more messages, with no results. I have all documents to prove my communications with groupon. Why can they refund me, so I can purchase another item. I am tired battling for this item for over 2 months already.

Company: Groupon
Country: USA

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