Evans-Bra UK
Consumer Report

On Dec. 29 I ordered two undergarments from Evans Bra online for my special needs daughter. I received the confirmation letter on 12-29, with the correct size and quantity, and what I later learned was an untrackable, tracking number. They deducted the due amont from my acct. On 1-03. I received my order on the 18th. Of Jan. 2013. On the 10 of Jan, I had emailed them a concern over the length of time it was taking to receive the order. They returned the shipping fee as a gesture, for the shipping delay. However they shipped the wrong size of garments. I have been unable to follow their return requirements as I have been locked out of my acct. I have had several emails with their help department, all telling to go to my account to get the necessary return info., every temporary password I have been given has failed to gain me access to my account. I have expressed my frustration and asked for assistance only to be met with the same merry-go round. I know $40.00 is not an earth moving amount of money, but my daughter lives on disability and can not afford to lose that money.

Company: Evans-Bra UK
Country: USA
City: London
Address: Colegrave House, 70 Berners street
Phone: 448442430000
Site: evansusa.com

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