HotelSavings.com
Consumer Report
- 01-18-2013
- 16
I went online to the site because they advertised a good rate for the hotel that I wanted. I booked the room, received a confirmation, and the hotel never received the booking. I called the company and they said that I could not cancel or receive a refund because the booking was non-refundable. I talked to 3 or 4 different represenatives. This is definitely a SCAM. It seems to be a legitimate web site but they kept me on the phone for almost 2 hours. It was probably the worst end-to-end customer services experience in the history of online booking.
Company: HotelSavings.com
Country: USA
State: Texas
City: Plano
ZIP: 75024
Address: 4940 McDermott Road, Suite 300
Phone: 8778075650, 8882531628
Site: hotelsavings.com