MyTechHelp.com
Consumer Report

Miscellaneous

On Saturday January 12th I spoke with their representative (Mikey), explaining the problem I was having with my Dell Studio 1555 laptop. Based on the service tag number, she was able to tell me it was off warranty and the date when I had purchased my last warranty! That led me to believe I was dealing with a Dell authorized Service company.

She took my C/Card number to charge me for the repairs and promised to email me a Fedex shipping label. She instructed me to take the laptop to Fedex, they will give me a box, and I should affix the label. The laptop would be taken to them for repairs. Today is January 16th, 4 days after that conversation, and no email. I saw where my C/Card charged, and I called the telephone number beside the charge. The message was: "All our representatives are currently busy. Please leave a message and we will return your call".

This was infuriating. I have the feeling I have been SCAMMED. This company needs to be investigated by the State and brought to books.


Company: MyTechHelp.com
Country: USA
State: Florida
City: Margate
ZIP: 33063
Address: 5259 Coconut Creek Parkway
Phone: 9546579600, 8776869789, 8777634010, 8776070226
Site: mytechhelp.com
  <     >  

RELATED COMPLAINTS

MyTechHelp.com
Consumer Report

Dell Computer
Dell Can't Fix a Simple Problem - Return shipping problem

Dell
Dell Order Issues - Dell Inspiron 15 Notebook (Inspiron 3521)

Dell
Bad service

Dell
Dell steals computers sent in for repairs

Dell
Still Haven't Received my Laptop

Dell Inc
Dells Certified Refurbished Laptops and NOT REFURBISHED

MyTechHelp.com
Consumer Report

MyTechHelp.com
Consumer Report

DELL Computers
Incompetent computers techs, unable to diagnose problem within warranty time